1. Agreement to terms
These Terms & Conditions ("Terms") govern your access to and use of the website, client portal, digital signage player and related services (the "Services") offered by Softstar Movement LLC ("Softstar Movement", "we", "us"). By using the Services you agree to these Terms. If you are using the Services on behalf of a business, you confirm you are authorized to bind that business.
2. Our services
We provide managed IT services, cybersecurity, cloud and Microsoft 365 administration, VoIP phone systems, digital signage and merchant services referrals. The specific scope, pricing and service levels for paid engagements are set out in a separate proposal, statement of work or master services agreement ("Service Agreement"). If a Service Agreement conflicts with these Terms, the Service Agreement controls.
3. Accounts
You are responsible for keeping your portal credentials confidential and for all activity under your account. Notify us immediately of any unauthorized access. We may suspend accounts that we reasonably believe are compromised or used in violation of these Terms or our Acceptable Use Policy.
4. Fees and payment
Fees are due as stated on your invoice or Service Agreement. Card payments are processed by third-party payment processors; we do not store full card numbers. Late balances may result in suspension of services after reasonable notice. Fees are exclusive of applicable taxes unless stated otherwise.
5. Client content
You retain ownership of the files, media, signage content and data you upload ("Client Content"). You grant us a limited license to host, copy, display and transmit Client Content solely to provide the Services. You represent that you have all rights needed to use Client Content, including music, images and trademarks displayed on signage screens.
6. Intellectual property
The website, software, portal, templates and designs we provide are owned by Softstar Movement or its licensors and are protected by intellectual property laws. Except for the rights expressly granted to you, no rights are transferred.
7. Third-party products
Hardware, software licenses, carrier services and payment processing may be supplied by third parties and are subject to their own terms and warranties. We are not responsible for third-party outages, price changes or product defects, but we will reasonably assist you with vendor support.
8. Disclaimers
Except as expressly stated in a Service Agreement, the Services are provided "as is" and "as available." We do not warrant that the Services will be uninterrupted or error-free, or that any security measure will prevent every incident. Savings estimates, calculators and blog content are for general information only and are not guarantees or professional legal, tax or financial advice.
9. Limitation of liability
To the maximum extent permitted by law, Softstar Movement will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Services will not exceed the fees you paid us for the Services giving rise to the claim during the three (3) months before the event.
10. Indemnification
You agree to indemnify and hold Softstar Movement harmless from claims arising from your Client Content, your violation of these Terms, or your misuse of the Services.
11. Termination
You may stop using the website at any time. Paid Services may be terminated as described in your Service Agreement. We may suspend or terminate access for material breach, non-payment or unlawful use. Sections that by their nature should survive termination will survive.
12. Governing law and disputes
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in Guilford County, North Carolina, and you consent to their jurisdiction.
13. Changes
We may update these Terms from time to time. The "last updated" date shows when changes were made. Continued use of the Services after changes take effect means you accept the updated Terms.
14. Contact
Questions about this policy? Contact Softstar Movement LLC at info@softstarmovement.com, call (336) 895-1345, or write to us at 3 Centerview Dr. Suite 300, Greensboro, NC 27407.
This document is provided for general information and does not constitute legal advice.