the western Piedmont

IT support, VoIP & digital signage in Hickory, NC.

Hickory and the Unifour region blend manufacturing heritage with new-economy growth. Softstar Movement helps local companies modernize with managed IT, secure networks, and shop-floor KPI and lobby digital signage.

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Technology services for Hickory businesses

Managed IT & Helpdesk

24/7 monitoring, patching, and a responsive local helpdesk for one flat monthly cost.

Cybersecurity

Endpoint protection, MFA, email security, and staff training that stop ransomware.

Cloud & Microsoft 365

Migrations, licensing, Teams, and cloud servers—secured and managed.

Network & Wi-Fi

Firewalls, switching, cabling, and business-grade Wi-Fi with full coverage.

Backup & Disaster Recovery

Encrypted, tested backups for servers, PCs, and Microsoft 365.

VoIP Communications

Cloud phones, the SoftStar app, video calls, texting, custom hold music and AI call summaries.

Digital Signage

Menu boards, lobby displays, video walls—designed, installed, and managed.

Merchant Services

Credit card processing, POS terminals, online payments, and next-day funding.

Why Hickory owners choose Softstar Movement

Fast remote and onsite IT support for Hickory-area businesses
24/7 monitoring, patching, and cybersecurity
VoIP Communications with the SoftStar phone app, video calls and business texting
Digital signage design, install, and content management
A client portal to track tickets, devices, and screens

Proudly serving Hickory & nearby communities

Hickory Conover Newton Lenoir Morganton Granite Falls
VoIP Communications

Business phones that do more in Hickory, NC.

Cloud VoIP for Hickory-area businesses in Hickory, NC—set up, ported and supported by our local team, with features big phone companies charge extra for.

SoftStar phone app
Call from your browser, phone or Yealink desk phone—one number everywhere.
Video calls
Face-to-face calls with coworkers, plus video voicemail.
Screen sharing & recording
Share your screen live or record a quick walkthrough with drawing tools.
Custom hold music
Royalty-free songs, your own upload or an AI-made original, plus a spoken hold message.
Holiday schedules
Seasonal hold music and 'closed today' greetings that switch on by themselves.
Press 1 for emergencies
After-hours callers can reach your on-call team, with missed-call texts.
AI call summaries
Recorded calls and voicemails get a transcript and a short summary.
Business texting
Send and receive texts from your business number, with auto-replies.
Built-in CRM
Contacts, follow-up tasks and a deal pipeline—private to each user and linked to every call.
Caller cards
See company, notes, open tasks and deals the moment a customer calls, and log a new deal mid-call.
Spreadsheet import
Bring your customer list over from Excel or CSV in a minute, with duplicates skipped.
Video call booking
Share a booking link so customers pick a time; reminders and AI notes are automatic.
Visit route planner
Map the day's customer visits, get the shortest route, and check in and out at each stop.
Goals & day recaps
Track monthly sales goals against your forecast, plus a daily recap of visits, notes and miles.
Never miss a call back
A call back list with one-tap call or text, a morning recap, two-hour reminders and lock-screen alerts.
Smart missed-call texts
An instant text plus a one-hour follow-up if you haven't talked yet—held until business hours.
Call notes & outcomes
Tag calls, tap note templates and approve an AI call summary right from the contact's record.
Group video meetings
Host up to 25 people, schedule repeating meetings, text branded invites with RSVP and reminders, share screens.
Meeting recaps
Attendance reports, recordings, AI summaries and next steps that become CRM tasks—plus automatic thank-you texts.
Get a VoIP quote See all phone features
Business VoIP plans in Hickory →
Credit card processing in Hickory, NC
POS terminals, contactless, online payments and next-day funding—plus a free savings calculator.
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Frequently asked questions — Hickory, NC

Do you offer managed IT services in Hickory, NC?+

Yes. Softstar Movement provides fully managed and co-managed IT for businesses in Hickory and nearby communities including Conover, Newton, Lenoir—24/7 monitoring, helpdesk support, patching, and onsite technician visits.

Can you install digital signage for my Hickory business?+

Absolutely. We design, install, and manage digital signage across the western Piedmont—menu boards, lobby displays, retail promotions, video walls, and kiosks—with cloud content management and screen monitoring.

Do you provide cybersecurity and backup for Hickory companies?+

Yes. We protect Hickory-area businesses with managed endpoint protection, MFA, email security, staff training, and encrypted, tested backups for servers, PCs, and Microsoft 365.

Do you offer VoIP business phones in Hickory, NC?+

Yes. Our VoIP Communications service gives Hickory businesses cloud phone numbers, the SoftStar browser and mobile app, desk phones, video calls, screen sharing, business texting, custom hold music, holiday greetings and AI call summaries—with free number porting and local support.

How do I get a quote for IT support in Hickory?+

Request a quote online or call us at (336) 895-1345. We'll learn about your users, locations, and screens, and send a custom proposal—usually within one business day.

Ready for better IT in Hickory?

Get a custom quote and a free network & security assessment.

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