the Charlotte metro

IT support, VoIP & digital signage in Concord, NC.

Concord and Cabarrus County are among the fastest-growing corners of the Charlotte metro. Softstar Movement helps Concord businesses keep pace with managed IT, network upgrades, and digital signage built for growth.

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Technology services for Concord businesses

Managed IT & Helpdesk

24/7 monitoring, patching, and a responsive local helpdesk for one flat monthly cost.

Cybersecurity

Endpoint protection, MFA, email security, and staff training that stop ransomware.

Cloud & Microsoft 365

Migrations, licensing, Teams, and cloud servers—secured and managed.

Network & Wi-Fi

Firewalls, switching, cabling, and business-grade Wi-Fi with full coverage.

Backup & Disaster Recovery

Encrypted, tested backups for servers, PCs, and Microsoft 365.

VoIP Communications

Cloud phones, the SoftStar app, video calls, texting, custom hold music and AI call summaries.

Digital Signage

Menu boards, lobby displays, video walls—designed, installed, and managed.

Merchant Services

Credit card processing, POS terminals, online payments, and next-day funding.

Why Concord owners choose Softstar Movement

Fast remote and onsite IT support for Concord-area businesses
24/7 monitoring, patching, and cybersecurity
VoIP Communications with the SoftStar phone app, video calls and business texting
Digital signage design, install, and content management
A client portal to track tickets, devices, and screens

Proudly serving Concord & nearby communities

Concord Kannapolis Harrisburg Charlotte Huntersville Midland
VoIP Communications

Business phones that do more in Concord, NC.

Cloud VoIP for Concord-area businesses in Concord, NC—set up, ported and supported by our local team, with features big phone companies charge extra for.

SoftStar phone app
Call from your browser, phone or Yealink desk phone—one number everywhere.
Video calls
Face-to-face calls with coworkers, plus video voicemail.
Screen sharing & recording
Share your screen live or record a quick walkthrough with drawing tools.
Custom hold music
Royalty-free songs, your own upload or an AI-made original, plus a spoken hold message.
Holiday schedules
Seasonal hold music and 'closed today' greetings that switch on by themselves.
Press 1 for emergencies
After-hours callers can reach your on-call team, with missed-call texts.
AI call summaries
Recorded calls and voicemails get a transcript and a short summary.
Business texting
Send and receive texts from your business number, with auto-replies.
Built-in CRM
Contacts, follow-up tasks and a deal pipeline—private to each user and linked to every call.
Caller cards
See company, notes, open tasks and deals the moment a customer calls, and log a new deal mid-call.
Spreadsheet import
Bring your customer list over from Excel or CSV in a minute, with duplicates skipped.
Video call booking
Share a booking link so customers pick a time; reminders and AI notes are automatic.
Visit route planner
Map the day's customer visits, get the shortest route, and check in and out at each stop.
Goals & day recaps
Track monthly sales goals against your forecast, plus a daily recap of visits, notes and miles.
Never miss a call back
A call back list with one-tap call or text, a morning recap, two-hour reminders and lock-screen alerts.
Smart missed-call texts
An instant text plus a one-hour follow-up if you haven't talked yet—held until business hours.
Call notes & outcomes
Tag calls, tap note templates and approve an AI call summary right from the contact's record.
Group video meetings
Host up to 25 people, schedule repeating meetings, text branded invites with RSVP and reminders, share screens.
Meeting recaps
Attendance reports, recordings, AI summaries and next steps that become CRM tasks—plus automatic thank-you texts.
Get a VoIP quote See all phone features
Business VoIP plans in Concord →
Credit card processing in Concord, NC
POS terminals, contactless, online payments and next-day funding—plus a free savings calculator.
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Frequently asked questions — Concord, NC

Do you offer managed IT services in Concord, NC?+

Yes. Softstar Movement provides fully managed and co-managed IT for businesses in Concord and nearby communities including Kannapolis, Harrisburg, Charlotte—24/7 monitoring, helpdesk support, patching, and onsite technician visits.

Can you install digital signage for my Concord business?+

Absolutely. We design, install, and manage digital signage across the Charlotte metro—menu boards, lobby displays, retail promotions, video walls, and kiosks—with cloud content management and screen monitoring.

Do you provide cybersecurity and backup for Concord companies?+

Yes. We protect Concord-area businesses with managed endpoint protection, MFA, email security, staff training, and encrypted, tested backups for servers, PCs, and Microsoft 365.

Do you offer VoIP business phones in Concord, NC?+

Yes. Our VoIP Communications service gives Concord businesses cloud phone numbers, the SoftStar browser and mobile app, desk phones, video calls, screen sharing, business texting, custom hold music, holiday greetings and AI call summaries—with free number porting and local support.

How do I get a quote for IT support in Concord?+

Request a quote online or call us at (336) 895-1345. We'll learn about your users, locations, and screens, and send a custom proposal—usually within one business day.

Ready for better IT in Concord?

Get a custom quote and a free network & security assessment.

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